Features
Smarter Tracking.
One Platform.
Track every call, scan and click. Geo-route customers to your locations. Speak their language automatically. QIVIR gives your marketing teams the attribution, automation, modern tooling, and actionable insights legacy tools don’t.
Features
Built for the Way Your Business Operates
Most call tracking tools stop at phone calls. QIVIR goes further by combining call tracking, QR code tracking, and link shortening into one unified engagement tracking platform—giving businesses a smarter way to measure campaign engagement and optimize performance across every channel.
Tracking Numbers & Call Tracking
Acquire call tracking numbers and build custom call flows that route leads to the right information, location, or agent—without developer support. Forward calls to agents, voicemail, or locations using territory and schedule based call routing.
QR Code & Link Tracking
Create branded QR codes and shortened tracking links to measure scans and clicks across print and digital marketing campaigns. Attribute every interaction to the correct campaign, apply custom styles, and use branded tracking domains.
Territory-Based Call Routing
Route calls based on a lead’s location using area codes, ZIP codes, or defined service territories. QIVIR automatically connects callers to the correct location or agent, reducing misrouted calls and improving conversion rates.
Location Finder IVR
Give callers a simple way to find the right business near them using our ZIP code‑based business locator. QIVIR connects callers to the closest matching location and can optionally send a follow‑up SMS message with several location results after consent.
Analytics & Reporting
Access visual dashboards that show what's working across your campaigns, tracking calls, QR code scans and link clicks. Review trends, dive into call-level data, push performance metrics into Google Analytics, or export your performance data to Excel.
Multilingual Call Flows
Default your calls to answer in English, Spanish, or French Canadian, then offer a language selection option for callers. All prompts are auto translated and delivered using an AI text-to-speech voice, so your team only has to write them once in English.
More Features?
Plus a whole lot more features
With QIVIR, the possibilities are built for scale, speed, and smarter marketing.
Defined Agents
No more mystery numbers. Every transfer target must be a clearly defined agent or location, making updates easy when things change.
Call Greetings
Play a custom message at different stages of a call. Set unique greetings by phone number, call flow, menu, or menu item for full control.
Call Recordings
Record inbound calls (where legally permitted) to assess call quality and training needs. Easily download or share from the Calls dashboard.
Call Screening
Give agents the option to accept or send a call to voicemail. Works seamlessly with Whispers to provide context before answering.
Call Flows
Create reusable call flows that can be assigned to multiple numbers. Flows can include info prompts, agent transfers, territory routing, or location finder logic based on ZIP code (3- or 5-digit).
Block Callers
Stop spam and robocalls. Block known repeat offenders to protect your agents’ time and preserve system resources.
Schedules
Set availability for agents, locations, and menu items using built-in or custom schedules. Apply at the company, location, or agent level.
Voicemail
Route unanswered calls to voicemail—either directly or via fallback from agents or locations. Integrated with Transcriptions and Notifications.
Whispers
Play a private message to the transfer target before the call connects—ideal for giving context or source info. Configurable by number or flow.
Transcriptions
Convert voicemail messages into transcriptions, sent via email or SMS alongside the audio for quick prioritization.
See QIVIR in Action
Ready to try QIVIR Free for 30 days?
See how QIVIR tracks every phone call, QR code scan, and link click in a single attribution dashboard. Take a self guided product tour, request a personalized demo, or start a free 30 day trial to experience true multi channel attribution.